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Privacy Policy

Effective Date: 28 April 2025

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At Alchemy Wellness, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us through our website, client portal, and related services. By using our services, you agree to the terms of this policy.

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1. Information We Collect

We collect personal information that you voluntarily provide, including but not limited to:

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  • Name

  • Email address

  • Phone number

  • Mailing address (if applicable)

  • Health information submitted via intake forms or during consultations

  • Payment and billing information (processed via third-party vendors)

 

We may also collect information automatically through cookies or similar technologies to improve website functionality and user experience.

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2. How We Use Your Information

The information we collect is used to:

  • Schedule and manage appointments

  • Communicate with you regarding services, appointments, and updates

  • Deliver personalized care and wellness recommendations

  • Process payments for services

  • Respond to client inquiries

  • Send newsletters, special offers, or updates (only if you opt-in)

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3. How Your Information Is Protected

We take appropriate physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. Our website and client portal utilize secure, encrypted systems for data transmission and storage.

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4. Sharing Your Information

We do not sell, rent, or trade your personal information. Your information may be shared only in the following cases:

  • With your consent

  • With third-party service providers (e.g., email marketing platforms, payment processors) solely for business operations

  • When required by law, legal proceedings, or to protect our rights and safety

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5. Your Rights and Choices

You have the right to:

  • Access and update your personal information

  • Request that we delete your information (subject to applicable laws and record-keeping requirements)

  • Opt-out of marketing emails at any time by clicking the “unsubscribe” link or contacting us directly

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6. Third-Party Services

Our website and services may link to third-party platforms (e.g., SimplePractice, LillyDirect). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

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7. Cookies and Website Tracking

We may use cookies or analytics tools to improve website performance and understand user behavior. You can manage cookie preferences in your browser settings.

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8. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors.

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9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. When we make updates, the revised policy will be posted with an updated effective date.

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10. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact:

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Alchemy Wellness
Email: Alchemywellness@hushmail.com
Phone:  (443) 464-2464

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